How is historical data stored and used?

The system uses a database to store historical performance data. This data is used for generating reports and identifying trends. The database can be configured to retain data for a specified period.

How can ServicePilot NBA be integrated with other systems?

ServicePilot NBA can be integrated with other systems using SNMP. For example, you can configure ServicePilot NBA to send SNMP traps when certain performance thresholds are exceeded.

What real-time monitoring capabilities are available?

The web interface provides real-time monitoring dashboards that display key performance indicators (KPIs). These dashboards can be customized to show the metrics that are most relevant to your environment.

What is the business value of using ServicePilot NBA?

ServicePilot NBA provides visibility into application performance, allowing you to identify and resolve performance bottlenecks. This can lead to improved user experience and increased productivity.

How can ServicePilot NBA help reduce downtime?

By proactively identifying and resolving performance issues, ServicePilot NBA can help reduce downtime and prevent service disruptions. This can save your organization time and money.

How can ServicePilot NBA help with IT planning?

ServicePilot NBA provides reports that can be used to track performance trends and identify areas for improvement. These reports can help you make data-driven decisions about your IT infrastructure.

How does real-time alerting improve business operations?

The real-time alerting capabilities of ServicePilot NBA allow you to respond quickly to performance issues. This can help you minimize the impact of these issues on your users.

What authentication methods are supported?

ServicePilot NBA supports authentication methods such as LDAP and local user accounts. Access control is managed through a role-based access control (RBAC) model.

How does the RBAC model work?

The RBAC model allows you to assign different roles to users, each with specific permissions. This ensures that users only have access to the resources they need.

What encryption is used?

ServicePilot NBA uses encryption to protect sensitive data, such as passwords and configuration information. The specific encryption algorithms used are documented in the product documentation.

What audit/logging capabilities exist?

ServicePilot NBA logs all user activity and system events. These logs can be used to audit security events and identify potential security breaches.

What platforms are supported?

ServicePilot NBA can be deployed on z/OS. The specific system requirements are documented in the product documentation.

What administrative interfaces are available?

The web interface provides a central point for managing and monitoring ServicePilot NBA. The CLI Telnet Console can also be used for configuration and troubleshooting.

How does ServicePilot NBA provide real-time alerts?

ServicePilot NBA provides real-time alerts that can be configured to notify administrators when certain performance thresholds are exceeded. These alerts can be sent via email or SNMP traps.

How can reports be used for operational monitoring?

ServicePilot NBA provides reports that can be used to track performance trends and identify areas for improvement. These reports can be scheduled to run automatically and delivered via email.

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ServicePilot NBA

ServicePilot Technologies Active z/OS

Networks and Communication Monitor

Vendor

ServicePilot Technologies

Product Overview

ServicePilot NBA is designed with a modular architecture, comprising several key components that work together to provide comprehensive TCP/IP application performance monitoring. The Data Collector is responsible for capturing network traffic using techniques like packet sniffing. The Processing Engine analyzes these packets to extract performance metrics such as response time and throughput.

The Web Interface provides a user-friendly interface for monitoring and configuration. A database stores historical performance data for reporting and trend analysis. These components communicate through internal APIs and protocols.

The Data Collector sends captured packets to the Processing Engine for analysis. The Processing Engine stores the analyzed data in the database. The Web Interface retrieves data from the database to display real-time monitoring dashboards and generate reports.

ServicePilot NBA supports integration with other systems using SNMP and syslog. The system supports authentication methods such as LDAP and local user accounts and uses a role-based access control (RBAC) model for user management. Competing products like SolarWinds Network Performance Monitor and Wireshark offer similar functionality, but ServicePilot NBA's architecture is tailored for z/OS environments.

Frequently Asked Questions

What is the core functionality of ServicePilot NBA?

ServicePilot NBA monitors TCP/IP application performance by capturing and analyzing network traffic. It provides real-time alerts based on defined thresholds and historical reporting for trend analysis.

What are the main system components?

The system components include the Data Collector, which captures network traffic; the Processing Engine, which analyzes the data; the Web Interface, which provides a user interface; and the Database, which stores historical data.

How is ServicePilot NBA configured and administered?

ServicePilot NBA uses a web interface for configuration and monitoring. Configuration files are also used for advanced settings. The CLI Telnet Console provides another interface for configuration.

What integration options are available?

ServicePilot NBA supports SNMP for integration with network management systems. It also exposes a syslog server for receiving log data from other devices.

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ServicePilot NBA

Product Overview

Frequently Asked Questions

What is the core functionality of ServicePilot NBA?

What are the main system components?

How is ServicePilot NBA configured and administered?

What integration options are available?

How does ServicePilot NBA capture and analyze network traffic?

How is historical data stored and used?

How can ServicePilot NBA be integrated with other systems?

What real-time monitoring capabilities are available?

What is the business value of using ServicePilot NBA?

How can ServicePilot NBA help reduce downtime?

How can ServicePilot NBA help with IT planning?

How does real-time alerting improve business operations?

What authentication methods are supported?

How does the RBAC model work?

What encryption is used?

What audit/logging capabilities exist?

What platforms are supported?

What administrative interfaces are available?

How does ServicePilot NBA provide real-time alerts?

How can reports be used for operational monitoring?

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