What does Info/Man do?
Info/Man was a mainframe-based software solution designed for asset, problem, and change management. It provided features such as inventory control, problem tracking, change management, ad hoc reporting, and security features, helping organizations manage their IT infrastructure and processes.
Is this a system, application, or tool?
Info/Man is best described as a system, providing a comprehensive suite of tools for managing IT assets, problems, and changes. It offered a centralized platform for organizations to track and manage their IT infrastructure and related processes.
What types of organizations used this?
Organizations that relied on mainframe systems for their IT infrastructure and required robust asset, problem, and change management capabilities found Info/Man useful. These organizations typically included large enterprises in industries such as banking, finance, insurance, and government.
When should we consider Info/Man?
Companies considered using Info/Man when they needed a centralized system to manage their IT assets, track and resolve problems, and control changes to their IT infrastructure. It was particularly relevant for organizations heavily invested in mainframe environments.
What are the alternatives to Info/Man?
Given that Info/Man is no longer supported, alternatives include TVL Information Management for z/OS from Log-On Software, as well as other change management and asset management solutions like CA Service Desk Manager, BMC Remedy, and ServiceNow.